Shipping policy
Shipping Policy
If for any reason you are not satisfied with the delivery please send an email to shipping@sinopeconline.com and include a photo of the delivery together with your order number please so we can find a solution. Please note that metal packaging may be dented as the parcel service is very rough.
UK: Parcel shipments approx Next Day
When your products are below 30 kilos in weight, we ship your order with a parcel service. Delivery is usually Next Day but in some instances, it may take 3-5 working days. Be aware package services do not deliver all packages on the same day even though it is offered at the same time. Therefore check the track and trace email you receive.
Delivery to a construction site or where you work as a contractor is at your own risk.
UK: Pallet deliveries Next Day
Products over 30 kilos are transported on pallets. Delivery is usually Next Day but in some instances, it may take 3-5 working days. Be aware pallet services do not deliver all packages on the same day even though it is offered at the same time. Therefore check the track and trace email you receive.